Privacy Policy

1. Introduction

Vedic Destiny ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By using our Service, you consent to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide when using our services, including:

• Name: To personalize your reading and reports
• Email Address: To deliver your reports and communicate with you
• Birth Date: Required for Jyotish chart calculation
• Birth Time: Used for more accurate readings and Lagna calculation
• Birth Place: Required for precise planetary position calculations
• Payment Information: Processed securely through third-party payment providers

2.2 Information Collected Automatically

When you access our website, we may automatically collect certain information, including:

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, time spent, referring URLs
• IP Address: For security and geographic analysis
• Cookies and Tracking Technologies: As described in Section 5

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To calculate your Vedic birth chart and generate personalized readings
• Communication: To send you your reports, updates, and respond to inquiries
• Payment Processing: To process transactions for paid services
• Service Improvement: To analyze usage patterns and improve our offerings
• Marketing: To send promotional materials (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To detect and prevent fraud or abuse

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party vendors who provide services on our behalf, including:

• Payment processors (e.g., Stripe, PayPal)
• Email delivery services
• Analytics providers
• Cloud hosting services

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, privacy, safety, or property
• Prevent fraud or other illegal activities
• Respond to an emergency involving potential harm

4.3 Business Transfers

If Vedic Destiny is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or control of your personal information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our website.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

5.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can:

• Delete existing cookies
• Block cookies from being set
• Set your browser to alert you when cookies are being used

Please note that disabling cookies may affect the functionality of our website.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

For free users, we retain data for up to 2 years of inactivity. For paid customers, we retain data for 7 years for accounting purposes. You may request deletion of your data at any time (see Section 8).

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Encrypted storage for sensitive data
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Portability

You have the right to request a copy of the personal information we hold about you.

8.2 Correction

You have the right to request correction of inaccurate or incomplete information.

8.3 Deletion

You have the right to request deletion of your personal information, subject to legal retention requirements.

8.4 Opt-Out

You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Contacting us at hello@vedicdestiny.com

8.5 Do Not Track

Our website does not currently respond to "Do Not Track" signals. However, you can manage cookies as described in Section 5.

To exercise any of these rights, please contact us at hello@vedicdestiny.com. We will respond to your request within 30 days.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected
• Right to Delete: You can request deletion of your personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
• Right to Opt-Out: We do not sell personal information, so this right does not apply

To make a CCPA request, contact us at hello@vedicdestiny.com or call (555) 123-4567.

10. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on consent, contract performance, or legitimate interests
• Data Portability: You can request your data in a structured, machine-readable format
• Right to Object: You can object to processing based on legitimate interests
• Right to Restrict: You can request restriction of processing in certain circumstances
• Withdraw Consent: You can withdraw consent at any time without affecting prior processing
• Lodge Complaint: You have the right to lodge a complaint with a supervisory authority

For international data transfers, we use appropriate safeguards including Standard Contractual Clauses approved by the European Commission.

11. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected information from a child under 18, we will delete that information promptly.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending an email notification for material changes (if we have your email)

We encourage you to review this Privacy Policy periodically for any updates.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: hello@vedicdestiny.com

Mailing Address:
Vedic Destiny
Privacy Officer
123 Destiny Lane
San Francisco, CA 94102
United States

We will respond to your inquiry within 30 days.